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Telephone:
01388 778492 | 07966 225962
Redworth Road, Shildon, Nr Bishop Auckland, County Durham, DL4 2JT

AA Promise

Here at Shildon Motor Company we are signed upto the AA Dealer Promise

 

We continuously provide Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

Our Dealer Promise means that you can trust us to deliver the following :

  • ​Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • We welcome any vehicle inspection by the AA or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • We are audited once a year by the AA to ensure compliance with this Dealer Promise
  • You have the option of escalating any issues post-purchase with The AA and they will act as a free mediation service
  • We will honour our obligations under the Consumer Rights Act 2015 to protect your purchase
  • All of our vehicles come with 12 months free AA breakdown cover